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A versatile and focused professional, Karen R. Shepherdson is the Chief Operating Officer at Iclif. In this role, she works closely with the CEO and Board of Directors on all matters related to the strategic growth and day-to-day operations of Iclif. This position follows her successful tenure as Chief Marketing Officer, directing business development growth and overseeing marketing activities.

Karen also serves as Iclif’s chief engagement designer and facilitator in addition to her executive responsibilities. She uses her analytic capabilities, creativity, empathy, understanding of organisational dynamics and HR experience to collaborate on designing world-class curricula for Iclif’s clients with other lead Iclif faculty. She has taught and coached in Indonesia, Thailand, Singapore, Vietnam and China. Karen is a certified Curriculum Developer, Instructional Systems Designer, experienced facilitator and 360-degree feedback coach.

Her core content expertise in facilitating programmes centers on high quality performance conversations, engagement for change, stakeholder management and self and team effectiveness.

A native Malaysian, Karen began her career in banking, and gained more than 20 years of experience in economic research, corporate planning, and regional office supervision before finding her true calling in leadership learning and development. Karen holds a Bachelor of Science in Business Administration (University of Lincoln-Nebraska, United States), and an MBA (University of Newcastle, Australia).


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